PROGRAM DETAILS
Comprehensive PC Support Specialist
The PC Support Specialist Program is designed to equip students with essential knowledge and hands-on skills to excel in personal computer support roles. The program covers a wide range of topics, including computer hardware, software, troubleshooting, and networking. Graduates are prepared for CompTIA A+, Network+, and Server+ certifications, making them highly skilled in providing technical support and solving IT challenges in a variety of business environments.
CAREER ADVANTAGES
Why PC Support Specialist?
- Comprehensive Training: Covers essential skills in computer hardware, software, networking, and troubleshooting.
- Certification Preparation: Prepare for CompTIA A+, Network+, and Server+ certification exams to strengthen your IT career prospects.
- Hands-On Experience: Gain practical knowledge directly applicable to real-world technical support and IT service roles.
- Career Opportunities: Build in-demand skills for roles in PC support, networking, and technical troubleshooting.
SKILLS DEVELOPMENT
PC Support SpecialistSkills Employers Are Looking For
Upon completing the PC Support Specialist Program at the Academy of Learning Career College, you will acquire the following essential skills:
- Keyboarding (Minimum 25 words per minute)
- Operating Systems (Advanced proficiency in Windows)
- Word Processing (Intermediate proficiency in Microsoft Word)
- Spreadsheets (Intermediate proficiency in Microsoft Excel)
- Graphic/Presentations (Advanced proficiency in Microsoft PowerPoint)
- Database Management (Advanced proficiency in Microsoft Access)
- Office Skills (Internet Fundamentals, Personal Computer Fundamentals for Technical Users, basic proficiency in Microsoft Outlook)
- Business Skills (Customer Service, Project Management Fundamentals, Business Correspondence, Grammar Essentials for Business Writing)
- PC Troubleshooting (CompTIA A+ 220-901 and 220-902)
- Computer Networking (CompTIA Network+ and CompTIA Server+)
EMPLOYMENT & CAREERS
Employment-Focused Training for Today’s IT Support Workforce
This program is designed to prepare students for entry into real-world IT support roles by building practical, job-ready skills in computer hardware, software, troubleshooting, and networking. Training is aligned with workplace requirements for technical support teams across business, enterprise, and service environments.
Graduates are prepared to step into IT support and PC troubleshooting roles where they are responsible for maintaining systems, resolving technical issues, and supporting end-users across various industries.
Job Roles You Can Pursue
- PC Support Technician
- IT Support Technician
- Help Desk Analyst
- Technical Support Specialist
- Computer Repair Technician
- Desktop Support Technician
These roles focus on diagnosing, repairing, and supporting computer systems, software applications, and network connectivity in professional environments.
Industries That Hire Our Graduates
- Corporate IT departments
- Managed IT service providers
- Computer repair and hardware companies
- Educational institutions
- Government organizations
- Healthcare IT support teams
- Retail and enterprise service centers
These industries require skilled technical support professionals who can ensure smooth day-to-day technology operations.
Lifetime Career Support & Employer Connections
Career support continues beyond graduation. Students receive ongoing career planning assistance and access to employer networks designed to support long-term employability in the IT support field.
- Resume and interview preparation
- Career guidance and job placement support
- Access to employer connections and hiring networks
- Ongoing job search assistance
- Professional development and upskilling guidance
The focus is on continuous employability, not just course completion.
Built for Real Work Environments
Training emphasizes hands-on technical practice in troubleshooting, system configuration, hardware support, software installation, and network fundamentals.
This ensures graduates are prepared to meet real workplace expectations in IT support environments from day one.
SALARY OUTLOOK
Expected Salary for PC Support Specialist
PC support specialist professionals can earn competitive salaries depending on experience, technical troubleshooting skills, and industry demand. This program prepares graduates with hardware, software, and technical support skills for long-term career opportunities in IT support and computer service environments.
C $62,940.00
Data source: Job Bank Canada.
ADMISSION REQUIREMENTS
What You Need to Get Started
Applicants must meet the admission requirements and complete the enrollment process before starting the program. Our admissions team will guide you through each step.
- Grade 12 or equivalent or Mature Student Status
- Proof of English Proficiency (If English is not your first language)
- Admission Interview
CAREER OUTLOOK
Launch Your Career in PC Support Specialist
With this comprehensive program, you’ll be equipped with the technical skills and certifications needed to succeed in PC support and technical troubleshooting roles. Enhance your career prospects and prepare for a rewarding role in IT support by enrolling in the PC Support Specialist Program today!
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