PC Support Specialist - Academy of Learning Career College

PC SUPPORT SPECIALIST

Begin Your Path to Becoming a PC Support Specialist with Essential Technical Skills!

PROGRAM DETAILS

Duration – 38 Weeks

The PC Support Specialist Program is a dynamic course designed to provide students with the knowledge and skills needed in supporting personal computers in an office environment. Covering a broad spectrum of computer hardware, software, and troubleshooting skills, this program is ideal for those interested in technology support roles. It prepares students for CompTIA A+, Network+, and Server+ certification exams, ensuring a comprehensive understanding of PC support. Graduates will be adept in handling technical challenges and offering solutions, making them valuable assets in any business environment.

PROGRAM HIGHLIGHTS

& ADMISSION REQUIREMENTS

SKILLS COVERED

  • Keyboarding (Minimum 25 words per minute)
  • Operating Systems (Advanced proficiency in a Windows operating system)
  • Word Processing (Intermediate proficiency in Microsoft Word)
  • Spreadsheets (Intermediate proficiency in Microsoft Excel)
  • Graphic/Presentations (Advanced proficiency in Microsoft PowerPoint)
  • Database Management (Advanced proficiency in Microsoft Access)
  • Office Skills (Internet Fundamentals, Personal Computer Fundamentals for Technical Users, basic proficiency in Microsoft Outlook)
  • Business Skills (Workplace Success/Intrapreneurship, Project Management Fundamentals Level 1, Customer Service, Grammar Essentials for Business Writing, Business Correspondence Level 1)
  • PC Troubleshooting (CompTIA A+ 220-901 and 220-902)
  • Computer Networking (CompTIA Network+ and CompTIA Server+)

CAREER OPPORTUNITIES

Careers that correspond with the skills learned in this program include:

  • PC Support Technician
  • Help Desk Analyst
  • Technical Support Specialist
  • IT Support Technician
  • Computer Repair Technician

ANTICIPATED SALARY

C$33,707 – C$72,311 (Information from PayScale Canada)

ADMISSION REQUIREMENTS

  • Grade 12 or equivalent or Mature Student Status
  • Proof of English Proficiency (If First Language not English)
  • Admission Interview

ENROLL NOW!

Click/Tap “Apply Now” to get started

*Full time students must attend required hours per weeks
**Students may customize their own weekly schedule to meet the program requirements

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