PC Support Specialist
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Program Details
The PC Support Specialist Program is designed to equip students with essential knowledge and hands-on skills to excel in personal computer support roles. The program covers a wide range of topics, including computer hardware, software, troubleshooting, and networking. Graduates are prepared for CompTIA A+, Network+, and Server+ certifications, making them highly skilled in providing technical support and solving IT challenges in a variety of business environments.
Why Choose the PC Support Specialist Program?
- Comprehensive Training: Covers essential skills in computer hardware, software, networking, and troubleshooting.
- Certification Preparation: Prepares students for CompTIA A+, Network+, and Server+ certification exams, boosting your credibility in the IT industry.
- Hands-On Experience: Gain practical knowledge and experience that is directly applicable to real-world technical support roles.
- Career Opportunities: Become an in-demand IT professional with skills in PC support, networking, and technical troubleshooting.
Skills Gained
- Keyboarding (Minimum 25 words per minute)
- Operating Systems (Advanced proficiency in Windows)
- Word Processing (Intermediate proficiency in Microsoft Word)
- Spreadsheets (Intermediate proficiency in Microsoft Excel)
- Graphic/Presentations (Advanced proficiency in Microsoft PowerPoint)
- Database Management (Advanced proficiency in Microsoft Access)
- Office Skills (Internet Fundamentals, Personal Computer Fundamentals for Technical Users, basic proficiency in Microsoft Outlook)
- Business Skills (Customer Service, Project Management Fundamentals, Business Correspondence, Grammar Essentials for Business Writing)
- PC Troubleshooting (CompTIA A+ 220-901 and 220-902)
- Computer Networking (CompTIA Network+ and CompTIA Server+)
Career Opportunities
- PC Support Technician
- Help Desk Analyst
- Technical Support Specialist
- IT Support Technician
- Computer Repair Technician
Anticipated Salary
C $62,940.00
Data taken from Job Bank Canada.
Admission Requirements
- Grade 12 or equivalent, or Mature Student Status
- Proof of English Proficiency (If English is not your first language)
- Admission Interview
Launch Your Career in PC Support Specialist
With this comprehensive program, you’ll be equipped with the technical skills and certifications needed to succeed in PC support and technical troubleshooting roles. Enhance your career prospects and prepare for a rewarding role in IT support by enrolling in the PC Support Specialist Program today!
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- *Full time students must attend required hours per weeks
- **Students may customize their own weekly schedule to meet the program requirements