PC SUPPORT SPECIALIST
Begin Your Path to Becoming a PC Support Specialist with Essential Technical Skills!
PROGRAM DETAILS
Duration – 38 Weeks
The PC Support Specialist Program is a dynamic course designed to provide students with the knowledge and skills needed in supporting personal computers in an office environment. Covering a broad spectrum of computer hardware, software, and troubleshooting skills, this program is ideal for those interested in technology support roles. It prepares students for CompTIA A+, Network+, and Server+ certification exams, ensuring a comprehensive understanding of PC support. Graduates will be adept in handling technical challenges and offering solutions, making them valuable assets in any business environment.
PROGRAM HIGHLIGHTS
& ADMISSION REQUIREMENTS
SKILLS COVERED
- Keyboarding (Minimum 25 words per minute)
- Operating Systems (Advanced proficiency in a Windows operating system)
- Word Processing (Intermediate proficiency in Microsoft Word)
- Spreadsheets (Intermediate proficiency in Microsoft Excel)
- Graphic/Presentations (Advanced proficiency in Microsoft PowerPoint)
- Database Management (Advanced proficiency in Microsoft Access)
- Office Skills (Internet Fundamentals, Personal Computer Fundamentals for Technical Users, basic proficiency in Microsoft Outlook)
- Business Skills (Workplace Success/Intrapreneurship, Project Management Fundamentals Level 1, Customer Service, Grammar Essentials for Business Writing, Business Correspondence Level 1)
- PC Troubleshooting (CompTIA A+ 220-901 and 220-902)
- Computer Networking (CompTIA Network+ and CompTIA Server+)
CAREER OPPORTUNITIES
Careers that correspond with the skills learned in this program include:
- PC Support Technician
- Help Desk Analyst
- Technical Support Specialist
- IT Support Technician
- Computer Repair Technician
ANTICIPATED SALARY
C$33,707 – C$72,311 (Information from PayScale Canada)
ADMISSION REQUIREMENTS
- Grade 12 or equivalent or Mature Student Status
- Proof of English Proficiency (If First Language not English)
- Admission Interview
ENROLL NOW!
Click/Tap “Apply Now” to get started
*Full time students must attend required hours per weeks
**Students may customize their own weekly schedule to meet the program requirements