The Medical Receptionist Diploma at Academy of Learning Career College’s Mississauga West & Kingston campuses is a full-time, 26-week program designed to equip you with the essential skills to excel at the front desk of any healthcare setting. You’ll master medical terminology, office procedures, billing workflows, keyboard proficiency, Microsoft Office, and exceptional customer service—all through hands-on labs and real-world exercises. This program is ideal for those aiming to work as receptionists in dental offices, physician practices, optometry clinics, and beyond Academy of Learning Career College.Â
Short, Focused Duration: Complete the diploma in just 26 weeks and launch your career quickly.
Comprehensive Skill Set: Gain proficiency in keyboarding (≥ 25 WPM), medical terminology, billing, and customer-centric communication.
Real-World Application: Practice appointment scheduling, file management, insurance claims, and office procedures in simulated clinic scenarios.
Job-Readiness Support: Benefit from business-writing workshops, resume coaching, and interview prep to secure your role before graduation.
By graduation, you will be able to:
Type at least 25 WPM and manage digital record-keeping with accuracy
Use Microsoft Office suite (Word, Excel, Access, Outlook) for correspondence and data tracking
Apply medical terminology to patient interactions and documentation
Handle basic bookkeeping tasks and billing processes
Deliver professional customer service and handle multi-line phone systems
Craft polished resumes and leverage our Job Search Support resources
Admission Requirements:
Ontario Secondary School Diploma (Grade 12) or equivalent, or Mature Student Status with CAST testing
Proof of English proficiency (if English is not your first language)
Successful admissions interview
How to Apply:
Complete the Request Info form on this page
Submit transcripts and supporting documents
Attend a brief admissions interview
Receive your offer letter and secure your spot
Tuition & Funding:
OSAP-eligible for qualifying students
Flexible payment plans and private-loan support available
Contact Financial Aid at 905-306-0666 for current program costs
Graduates of our Medical Receptionist program can pursue roles as Dental Receptionists, Physician’s Receptionists, Optometrist’s Receptionists, General Medical Receptionists, or Outpatient Care Coordinators. With an average annual salary of CA$41,600, these positions are in steady demand across Ontario’s healthcare sector—offering both strong job security and clear pathways to supervisory roles .
Graduate Satisfaction
Median Annual Salary
*According to www.jobbank.gc.ca, an Medical Office Administrator can earn a median salary of $23/hr.
Median Hourly Rate
Common questions asked by students, prospects, and alumni.
The Medical Receptionist Diploma runs for 26 weeks, combining classroom instruction with practical labs
 No—our curriculum starts with foundational medical terminology and builds up to advanced office workflows.
 You’ll gain hands-on proficiency in Microsoft Word, Excel, Access, Outlook, and industry-standard billing tools.
Yes—our Financial Aid team will help you navigate OSAP and alternative funding options.
You’ll be prepared for front-line receptionist roles in dental, medical, and optometry clinics, with opportunities to advance into office coordination and administrative leadership.
Fill out the Request Info form, upload your transcripts, complete an admissions interview, then finalize enrollment with your offer letter and deposit.